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Get paid

When a customer won't pay: how to ask properly, and when small claims court makes sense.

Statewide guides

Get paid at a glance

This topic covers what a California business can do when a customer won't pay an invoice. Start with a clear written demand for payment. If that doesn't work, small claims court is a low-cost way to collect a modest debt without a lawyer.

Item Rule Guide link
Small claims limit $6,250 for corporations, LLCs and other entities; $12,500 for individuals, including sole proprietors Small claims
Small claims filing fee $30, $50 or $75 for most filers, depending on the amount claimed Small claims
Time to sue on an unpaid invoice Generally 4 years on a written contract, 2 years on an oral one Demand letter
Demand letter payment deadline Usually 10 to 14 days from the date of the letter Demand letter
Serving the defendant At least 15 days before the hearing, or 20 days if they live outside the county Small claims
Claims over $2,500 No more than two per calendar year in California Small claims

Where to start

Frequently asked questions

Do I have to send a demand letter before small claims court?

The small claims form expects it. Form SC-100 asks whether you asked the defendant to pay before you filed. If you didn't, you must explain why.

A written demand letter is the clearest way to show that you asked.

Can an LLC sue in small claims court in California?

Yes. An LLC or corporation can claim up to $6,250. It appears through a regular employee, officer or director who holds that role for reasons other than going to court. That person files a declaration saying they're authorized to appear.

Can a lawyer represent my business in small claims?

No. Lawyers can't take part in the hearing for you, though a lawyer can advise you before or after it. For debts above the small claims limit, you'd file a regular civil case instead: a limited civil case for $35,000 or less, or an unlimited civil case above that. A corporation or LLC generally must have a lawyer in either one.